Frequently Asked Questions

• How long does shipping take?

  Orders are processed within 1–3 business days. Delivery times vary depending on your location and shipping method.
  

• Do you ship nationwide?

  Yes. We currently ship throughout the United States.
  

• What is your return policy?

  Unused products in their original packaging may be returned within 30 days of delivery.
  

• How can I track my order?

  A tracking email is automatically sent once your order ships.
  

• Are your soft plastic lures made for freshwater or saltwater?

  Many of our lures are designed primarily for freshwater bass fishing, but select products can also be effective in saltwater conditions.
  

• Will you be adding more products?

  Yes! GoneFishin Outdoors is continuously expanding. New fishing tackle, apparel, accessories, and outdoor gear will be added regularly.
  

• How can I contact customer support?

  Use our Contact Us page or email our customer support team. We strive to respond within 24–48 business hours.
  

• Do you offer discounts?

  Yes! We regularly offer seasonal promotions, exclusive email discounts, and special offers throughout the year.
  

• Can I become an ambassador or sponsor?

  Yes. As our brand grows, we’ll launch an ambassador program. Follow us on social media and subscribe to our newsletter for updates.